Shipping Policy – BeanBask.com
At BeanBask.com, we strive to provide a smooth and reliable shipping experience for our customers. Below, you’ll find details on our shipping policies, including delivery times, costs, and other important information. If you have any questions or need further assistance, feel free to contact us.
Shipping Locations
We currently ship to all 50 states within the United States, including Alaska and Hawaii. At this time, we do not offer international shipping.
Processing Time
Orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after payment is confirmed. Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
We offer standard shipping options through reliable carriers. Delivery times may vary depending on your location:
- Standard Shipping: 3-7 business days
- Expedited Shipping (if available): 2-3 business days
Please note that delivery times are estimates and may be subject to delays due to weather conditions, carrier issues, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of the product, as well as the destination of the shipment. You will see the total shipping cost before finalizing your purchase.
From time to time, we may offer free shipping promotions on certain products or for orders that meet specific criteria. Please check our website for current offers.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier’s website and monitor its progress.
Undeliverable or Lost Packages
If a package is returned to us due to an incorrect or incomplete address, we will contact you to confirm the correct address and arrange for reshipment. Please double-check your shipping information during checkout to avoid delays.
In the event of a lost package, please contact us at support@beanbask.com, and we will assist in locating your order. If the carrier confirms that your package was lost, we will send a replacement or offer a refund, depending on the situation.
Damaged or Incorrect Orders
If your coffee maker arrives damaged or you receive the wrong product, please contact us within 7 days of receiving your order at support@beanbask.com with your order number and a description of the issue. We will work with you to resolve the issue as quickly as possible, either by sending a replacement or issuing a refund.
Shipping Restrictions
Please note that we do not ship to P.O. boxes, APO/FPO addresses, or international locations. Some coffee makers may also have shipping restrictions based on state regulations; any restrictions will be noted on the product page.
Contact Us
If you have any questions or concerns about our shipping policy, please reach out to our support team:
Email: support@beanbask.com
Mailing Address:
BeanBask.com LLC
120 Bent St Ste K
Taos, NM 87571
EIN: 33-1430970
Thank you for choosing BeanBask.com for your coffee maker needs! We’re committed to providing fast and reliable shipping for a seamless shopping experience.
